warung138 Platform Privacy Notice
This page describes what we collect when you use warung138 and how we keep that data protected. We collect personal information to operate our sportsbook (Liga 1, Piala AFF, Champions League markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports betting. Our data handling reflects standard industry practices for payment processing, account security, and regulatory compliance.
We understand that privacy is important. Our encryption, access controls, and data-retention policies are designed to protect your information. This notice explains what we collect, how we use it, who may access it, and what rights you have. warung138 services are available only where local law permits, and we comply with privacy laws applicable in supported jurisdictions.
If you have questions about our privacy practices, contact our support team or review the sections below for details.
What data we collect on warung138
We collect information in several categories when you register and use warung138. Your account data includes your name, email address, phone number, date of birth, and mailing address. This is required for account verification and communication.
For identity verification (KYC), we collect government-issued ID details—passport number, national ID number, or driver's license information. We may request a scan or photo of your ID document. This is standard anti-money-laundering (AML) compliance.
Payment information includes the details of your chosen deposit and withdrawal methods: DANA account, e-wallet account, mobile banking wallet, local payment identifier, online payment login, e-wallet reference, or bank virtual account (mobile banking, local payment, online payment, e-wallet). We do not store your full card numbers or bank account credentials directly; instead, we store tokenized references created by our payment processors.
Behavioral data includes your betting history, game activity, login timestamps, device type, and IP address. We use this to detect fraudulent activity, improve our service, and comply with regulations. We also collect cookies and similar tracking technologies to remember your preferences and ensure security.
Personal data we collect on warung138
- Account registration: name, email, phone, date of birth, address
- Identity verification: government ID details, document scans
- Payment methods: tokenized mobile banking, local payment, online payment, e-wallet, bank virtual account references
- Behavioral: betting history, login activity, device type, IP address
- Communications: support emails, chat logs, feedback submissions
How we use your data on warung138
We use your information to operate and maintain warung138. Your account data enables login, balance tracking, and bet settlement. Your payment information processes deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, and bank virtual accounts. Without this data, we cannot deliver our sportsbook, live-dealer, and slot services.
We use your data for regulatory compliance. KYC verification meets anti-money-laundering requirements across our service jurisdictions. Behavioral data helps us detect fraud, prevent duplicate accounts, and identify suspicious patterns. We may report suspicious activity to relevant authorities as required by law.
We use communication data to respond to your support requests, send account notifications (login alerts, withdrawal confirmations, bonus offers), and gather feedback. We may also use aggregated, anonymized data to improve our platform—understanding which games are popular, which payment methods users prefer, or which cities in Jakarta, Surabaya, Bandung, and Medan show high engagement.
Third-party processors and data sharing on warung138
We do not sell your personal data to advertisers or brokers. However, we share your information with essential service providers. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment details to process transactions. These processors have their own privacy policies; we recommend you review them.
We may share data with law enforcement, regulators, or court orders if required by law. We also share data internally among warung138 teams—operations, compliance, customer support—on a need-to-know basis. All internal sharing is governed by strict access controls.
Our servers may be located outside your home jurisdiction. Data may be processed in multiple countries depending on our infrastructure. By using warung138, you acknowledge this international data flow and accept that your data may be transferred across borders subject to encryption and contractual protections.
Your rights on warung138
You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this within a reasonable timeframe, typically 10–15 business days.
You have the right to correct inaccurate data. If your address, phone number, or other details are incorrect, you can update them through your account settings or request our support team to make corrections.
You have the right to request deletion of your data, subject to legal constraints. We may retain certain data (betting records, transaction logs) for compliance and dispute-resolution purposes. However, we will delete data that is no longer necessary for our service—such as old device logs or obsolete contact details—upon request.
You have the right to object to certain processing activities. For example, you can opt out of promotional emails by adjusting your communication preferences. However, we cannot opt you out of essential processes like fraud detection or compliance reporting, as these are legal obligations.
Cookies and tracking on warung138
We use cookies to remember your login session, store your language preference, and track your activity for security. These are small files stored on your device that help us recognize you on repeat visits. First-party cookies (set by warung138) are essential to operation. Third-party cookies (from analytics or ad partners) are optional; you can disable them in your browser settings.
We use web analytics tools to measure page performance, user engagement, and traffic sources. This aggregated data helps us improve warung138's interface and identify which features—Liga 1 markets, live roulette, Aviator slots—attract the most users. Analytics data is anonymized and does not personally identify you.
You can control cookies through your browser. Most browsers allow you to clear cookies, disable third-party cookies, or set cookie preferences. Disabling essential cookies may affect warung138 functionality, but disabling analytics or advertising cookies will not.
Data retention on warung138
We retain your account data for as long as your account is active and for a reasonable period afterward (typically 3–5 years) to comply with regulations and resolve disputes. Transaction records and betting history are retained for at least 7 years per standard financial regulations.
Identity documents (ID scans, KYC records) are retained for the account lifetime plus 5 years. Support emails and chat logs are retained for 2 years unless legally required to retain longer. Behavioral data (IP logs, device fingerprints) is typically retained for 12 months.
Upon account closure, we securely delete personal data after the retention period expires, unless we are obligated by law to retain it for specific purposes (tax audits, compliance investigations). If you request account deletion, we will honor it subject to legal holds.
Our data protection measures
- SSL/TLS encryption for all data in transit
- Tokenized payment storage; full credentials never stored
- Role-based access controls; staff see only necessary data
- Regular security audits and penetration testing
Limitations and risks
- Servers may be located outside your home jurisdiction
- Data breaches, while rare, are always theoretically possible
- Legal requests from authorities may require data disclosure
International data transfers on warung138
warung138 operates across multiple jurisdictions. Your data may be processed in different countries depending on our infrastructure, backup locations, and payment partner networks. When we transfer data internationally, we use contractual safeguards (Standard Contractual Clauses) to ensure protection equivalent to your home jurisdiction.
By using warung138, you consent to these international transfers. If you are in a jurisdiction with strict data-localization laws, you may need to verify that warung138 complies with local requirements before creating an account. Our services are available only where local law permits, and this includes data-protection laws.
Contact and updates on warung138
If you have privacy questions or concerns, contact our support team through the Help section in your account dashboard or via email. We will investigate your inquiry and respond within 10–15 business days.
We may update this privacy notice to reflect changes in our practices or applicable law. Material changes will be announced via email or a notice on warung138. Continued use of warung138 after changes take effect constitutes your acceptance of the updated privacy notice.
We take your privacy seriously. Our practices are designed to balance transparency, security, and regulatory compliance. If you have questions about how we handle your data, reach out to our support team.
Children and account eligibility on warung138
warung138 is intended for adults only. We do not intentionally collect data from users under 18 years of age. If we become aware that a user is underage, we will suspend or terminate their account and delete their data. Parents or guardians who believe their child has registered on warung138 should contact our support team immediately.
California Privacy Rights and GDPR considerations on warung138
If you are in California or the European Economic Area, certain privacy laws may provide additional rights beyond those described above—such as the right to data portability or the right to lodge complaints with a supervisory authority. warung138 will comply with these laws to the extent applicable to our service in your jurisdiction.
Final notice on warung138 privacy
This privacy notice, together with our Terms & Conditions and Legal Noticeforms the standard security practices agreement between you and warung138. If any clause is unenforceable, the others remain in effect. warung138 services are available only where local law permits, including compliance with local privacy and data-protection laws.
By using warung138—for sportsbook betting (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, or esports markets—you accept our privacy practices as described above. For any clarification or concerns, contact our support team or review our FAQ page